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Shipping Policy

We ship most products internationally.
Available product lines, shipping rates, and fees may vary depending on the delivery country and address. We offer Expedited Shipping services such as DHL Express, FedEx Express & USPS Priority Express Mail at special discounted shipping rates. The delivery time varies by the Postal Service, Destination country's Postal Service, and Customs clearance procedures. When customs clearance procedures are required, it can cause delays beyond our original delivery time. Import duties, taxes, and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. If you have any questions regarding the shipping charges & customs duties, please feel free to contact us. *For some countries, we can not offer international shipping because of delivery time, tracking information, customs clearance, and import duty.

Shipping & Handling Time / Estimated Delivery Time

Our Shipping & Handling Time for most items is 1-3 days. In case we are unable to ship the items within 3 business days, we will notify you of the shipping status immediately.

Standard Shipping: 14-21 days (It could take 4-8 weeks if customs clearance and import duty check caused delays)

Expedited Shipping 10-15 days (It could take 3-4 weeks if customs clearance and import duty check caused delays)

Express Shipping 5-10 days (It could take 2-3 weeks if customs clearance and import duty check caused delays)

If there is a severe weather condition, the shipping & delivery time could be varied depending on the status of the weather condition.

Shipping Support

If you have any questions or need any assistance regarding your order or items, please contact us using the contact form on our contact us page or you may email us at support@solvedskincare.com.